Introduction
MGM Casino ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our physical casino locations, use our website at mgmcasinoonline.com, or interact with our services. By engaging with our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services to you:
- Personal Identification Information: Name, address, date of birth, government-issued IDs, email address, telephone number, and payment card details when you create an account, make a reservation, or participate in our loyalty programs.
- Usage Data: Information on how the website is accessed and used, such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and unique device identifiers.
- Location & Activity Data: Physical location data (e.g., when visiting our premises, via CCTV) and gaming activity data (e.g., bets, wins, losses) required for regulatory compliance and security.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Data
MGM Casino uses the collected data for various purposes, including:
- To provide and maintain our services, including processing transactions and managing your loyalty account.
- To notify you about changes to our services or policy terms.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support and respond to your requests.
- To monitor the usage of the Service and detect, prevent, and address technical issues or fraud.
- To comply with legal, regulatory, and self-regulatory requirements, including responsible gaming measures.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about (unless you have opted not to receive such information).
3. Disclosure of Data
We may disclose your personal information in the following situations:
- Affiliates and Partners: With our corporate affiliates, subsidiaries, and joint promotion partners (e.g., those associated with our affiliate/partner programs), who are required to honor this Privacy Policy or a substantially similar agreement.
- Service Providers: With third-party companies and individuals who provide services on our behalf (e.g., payment processing, data analysis, marketing).
- Legal Requirements: To comply with a legal obligation, protect and defend the rights or property of MGM Casino, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.
- Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We use administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
5. Your Data Protection Rights
Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent (where we rely on your consent to process your personal information).
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
6. Children's Privacy
Our Service is intended for individuals who are 21 years of age or older (or the legal age of gambling in your jurisdiction). We do not knowingly collect personally identifiable information from anyone under the legal age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.